Answer every call. At any hour. In any language.
Elite Brands deploys AI voice agents for inbound support, outbound calling, appointment booking, and after-hours coverage — with human-quality voice, seamless escalation, and full call analytics.
The problems we solve.
What Elite Brands actually ships.
We build AI voice agents on best-in-class stacks (Vapi, Retell, Twilio + custom LLM orchestration) with your knowledge base, booking calendar, CRM, and human-handoff logic wired in. Bilingual out of the box.
- AI voice agent design (inbound and/or outbound)
- Knowledge base and CRM/calendar integration
- Human handoff and warm transfer
- Call recording, transcription, and analytics
- Bilingual (English & French) coverage
- Phone number provisioning and SIP routing
How AI Call Centre programs run at Elite Brands.
Design
Call flows, personas, escalation rules, KPIs.
Integrate
CRM, calendar, knowledge base, telephony.
Train
Voice, scripts, evaluation dataset, edge cases.
Launch
Live rollout with monitoring, weekly QA, and ongoing tuning.
Our team is fully bilingual (English & French) and has managed campaigns across major North American markets — bringing that same bilingual capacity to every AI voice agent we deploy.
Answered.
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